Legal Policy

Privacy Policy

Last Updated: April 8, 2026

This Privacy Policy describes how Achour Construction (“we”, “our”, or “us”) collects, uses, discloses, and protects your personal information when you visit our website or use our services.

We are committed to safeguarding your personal data and ensuring transparency in how it is handled, in accordance with applicable data protection laws and international best practices, including principles aligned with the General Data Protection Regulation (GDPR).

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

1. Company Information

Achour Construction
10 Av. of Colonel Lukusa, Kinshasa, D.R. Congo
Email: info@achourconstruction.com

2. Scope of This Policy

This Privacy Policy applies to personal information collected through:
Our website
Contact forms and project inquiries
User account registration (including WooCommerce)
Online transactions and payments

3. Personal Information We Collect

We may collect and process the following categories of personal information:

a) Contact Information
Full name
Email address
Phone number (if provided)
b) Account Information
Username and password
Billing and shipping details
Order and transaction history
c) Project & Inquiry Information
Project details submitted through forms
Communication records
Order and transaction history
d) Payment Information
Billing details
Payment transaction data (processed securely via third-party gateway)
Note: We do not store full payment card details on our servers.

e) Technical Information
IP address
Browser type
Device information
Website usage and interaction data

4. How We Collect Information

We collect personal information when you:
Fill out contact or inquiry forms
Create an account on our website
Place an order or make a payment
Communicate with us via email
Browse and interact with our website
Some technical data is collected automatically through cookies and similar technologies.

5. How We Use Your Information

We use personal information for the following purposes:
To respond to inquiries and project requests
To manage user accounts and provide services
To process transactions and payments
To communicate updates, confirmations, and service-related information
To improve website performance and user experience
To detect and prevent fraud or unauthorized activity
To comply with legal and regulatory obligations

6. Legal Basis for Processing

Where applicable, we process personal information based on:
Your consent
Performance of a contract
Legal obligations
Legitimate business interests

7. Payment Processing

Online payments are processed through a secure third-party payment gateway (MPGS).

We do not store or have direct access to your full payment card information. Payment data is handled in accordance with the payment provider’s security and privacy standards.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:
Ensure proper functionality
Performance of a contract
Enhance user experience
You may manage or disable cookies through your browser settings.

9. Sharing of Personal Information

We do not sell or rent your personal information.

We may share information with trusted third parties only as necessary, including:
Payment processors (MPGS)
Website hosting providers
IT and technical service providers
All third parties are required to handle your data securely and only for specified purposes.

10. International Data Transfers

Your personal information may be processed or stored in countries outside of the Democratic Republic of Congo.

Where such transfers occur, we take reasonable steps to ensure appropriate data protection safeguards are in place.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:
Secure encrypted connections (HTTPS/SSL)
Access control mechanisms
System monitoring and security protocols
However, no method of transmission over the internet is completely secure.

12. Data Retention

We retain personal information only for as long as necessary to:
Fulfill the purposes outlined in this policy
Maintain business and transaction records
Comply with legal obligations
Data is securely deleted or anonymized when no longer required.

13. Your Rights

Depending on your location, you may have the right to:
Access your personal information
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent where applicable
To exercise your rights, please contact us at:
Email: info@achourconstruction.com

14. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of such external sites.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Changes will be effective upon posting on this page with an updated revision date.

16. Contact Information

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact:

Achour Construction
10 Av. of Colonel Lukusa, Kinshasa, D.R. Congo
Email: info@achourconstruction.com